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Diversity in the Workplace

2 Hours Dual CLE & 2 Hours Mediation Ethics

More than ever, any group of people is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for today's practitioners and professionals is how to help these diverse individuals collaborate. We all know what happens to relationships that don’t have effective collaboration: they fail. This course will give you ways to celebrate diversity in your life while bringing individuals together, both personally and professionally.

Learning Outcomes

At the end of this course, you'll be able to:

  • Describe what diversity and its related terms mean
  • Explain how changes in the world have affected you and your view
  • Identify your stereotypes
  • Use terms that are politically correct and avoid those which are not
  • Apply the four cornerstones of diversity
  • Avoid the pitfalls related to diversity
  • Use a technique for dealing with inappropriate behavior
  • Develop a management style to encourage diversity
  • Take action if you or one of your employees feels discriminated against


Your Instructor


Dr. Clay Phillips
Dr. Clay Phillips

Dr. Clay Phillips is a mediator, mediation and Soft Skills trainer with more than 20 years of experience helping others resolve the most difficult and complex conflict and disputes in their lives.

As a mediator he has mediating hundreds of civil disputes and lawsuits including employment, personal injury, product liability, wrongful death, medical/dental malpractice, residential mortgage foreclosure, and highly contentious divorce and post-divorce disputes with great success. He is a Tennessee Supreme Court Rule 31 Listed General Civil & Family Mediator (Specially Trained in Domestic Violence Issues), as well as a Florida Supreme Court Certified Family, Circuit Civil & Appellate Mediator (#37581 FRA). Clay is also a Registered Mortgage Modification Mediator for the Florida Northern District US Bankruptcy Court.

As a trainer and coach, Clay believes in people... he believes in the good nature of people and that we each have an innate desire to learn and improve our lives and the lives of those closest to us. He has trained more than 1,000 mediators (for certification), and has provided immersive Soft Skills training workshops to several thousands of individuals in the private sector.

His more than 130 training programs, workshops, seminars, and online courses have improved the personal and professional lives of thousands in the legal, mental health, Human Resources professions and communities

Prior to his present career, Clay served on Active Duty for six (6) years as an operator in the US Navy Cryptologic Direct Support Element.

"I hope you find the information presented in my courses to be beneficial to you personally, and professionally." Dr. Clay Phillips


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!