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Appreciative Inquiry

2 Hours Dual CLE & 2 Hours General CME

Don't you just love those moments of exception, when everything seems to have come together and things are working beautifully? Would you like to create an environment where those rare extraordinary moments become the norm? Then you may just be ready to learn the value of Appreciative Inquiry, also known as AI. AI is a method for implementing change that is rooted in being positive, sharing stories of things that work well, and leveraging people’s strengths and the power of co-creation to initiate lasting, powerful changes that can make an individual or group the best they have ever been, because of people who care and are committed.

Learning Outcomes

By the end of this course, you'll be able to:

  • Recognize and work with the fundamentals of Appreciative Inquiry
  • Describe the 4-D’s of Appreciative Inquiry: discovery, dreaming, design, and destiny
  • Work through a simple Appreciative Inquiry process
  • Create thoughtful, meaningful questions for their own Appreciative Inquiry initiative
  • Help organizations review what’s important, what they can become, and how they can get there


Your Instructor


Dr. Clay Phillips
Dr. Clay Phillips

Dr. Clay Phillips is a mediator and mediator trainer with more than 20 years of experience helping others resolve the most difficult and complex conflict and disputes in their lives.

As a mediator he has mediating hundreds of court cases including employment disputes, personal injury, product liability, wrongful death, and highly contentious divorce and post-divorce disputes with great success. He is a Tennessee Supreme Court Rule 31 Listed General Civil & Family Mediator (Specially Trained in Domestic Violence Issues), as well as a Florida Supreme Court Certified Circuit Civil & Family Mediator (#37581 FR).

As a trainer and coach, Clay believes in people... he believes in the good nature of people and that we each have an innate desire to learn and improve our lives and the lives of those closest to us. He has trained more than 1,300 mediators (for certification), and more than 6,500 individuals in the private sector.

His more than 130 training programs, workshops, seminars, and online courses have improved the personal and professional lives of thousands, both in the legal and legal services communities as well as the private sector.

He hopes that you will find the information presented in this and his other courses to be beneficial to you personally, and professionally.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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